Can we have items that are not on the menu?
Can we have items that are not on the menu?
Absolutely! Menus can be completely customized to suit your tastes and/or theme.
Do you provide the wait staff or kitchen staff to help with a buffet or family style service?
Do you provide the wait staff or kitchen staff to help with a buffet or family style service?
We can provide as much or as little help as you require or desire for your event! We can do everything from setting up the dining area and buffet, to the actual dinner service, and all the way through the clean up!
We will have a lot of guests with dietary needs, can those be accommodated?
We will have a lot of guests with dietary needs, can those be accommodated?
With adequate notice we certainly can. Keep in mind, food is ordered and prepared individually and specifically per your selections, so extra ingredients and additional menu items are not always readily available if they are not ordered in advance.
When is our final count due?
When is our final count due?
Typically it is due 2 weeks prior to your event.
Can I send you pictures of a theme or design idea and you make a cake to match?
Can I send you pictures of a theme or design idea and you make a cake to match?
Yes, all of our cakes are designed with your theme, colors and style in mind. I can help you determine what size is best for your event, based of your ideas!
What is your Cancellation Policy?
​If client requests cancellation 60 days prior to event, a full refund will be given.
Specialty food items, special purchase items, specific reservations may not be subject to a refund.
Cancellation 8 days prior will result in 50% of catered food non refundable
5-7 Days prior 75% non refundable
2-4 Days, 100% non refundable.
Event may reschedule however perishable items will incur additional expenses. Deposit will be credited towards new event date.
** Refunds are the sole discretion of Jonna's Catering. Although an event may cancel or reschedule, Jonna's Catering reserves the right to allow for consulting and coordinating and when determining to allow for refund of any amount or for any reason.
What is your Cancellation Policy?
​If client requests cancellation 60 days prior to event, a full refund will be given.
Specialty food items, special purchase items, specific reservations may not be subject to a refund.
Cancellation 8 days prior will result in 50% of catered food non refundable
5-7 Days prior 75% non refundable
2-4 Days, 100% non refundable.
Event may reschedule however perishable items will incur additional expenses. Deposit will be credited towards new event date.
** Refunds are the sole discretion of Jonna's Catering. Although an event may cancel or reschedule, Jonna's Catering reserves the right to allow for consulting and coordinating and when determining to allow for refund of any amount or for any reason.